TERMS & CONDITIONS
ABOUT THIS STORE
ArielysVega.com is operated by Arielys Vega under the La Isla Records brand. Merchandise purchase through this website is made and shipped by our fulfilment partner, Printful. Please contact us directly with questions aboutyour order.
PRODUCTS & PAYMENTS
Please review product descriptions, size charts, and your shipping information before purchasing. Product colors may vary slightly depending on your screen and the printing process. Prices, shipping charges, and applicable taxes are displayed at checkout.
FULFILLMENT & SHIPPING
Our merchandise is made to order. Production time is separate from shipping time, and estimated timeframes are shown when available. If we cannot ship within the stated time frames we will notify you and offer the choice to accept the delay or cancel for full refund.
ORDERS AND CHANGES
Contact us promptly if you need to change or cancel an order. Once production begins, changes or cancellations mano longer be possible, except where required by law.
RETURNS & ORDER PROBLEMS
Because items are made to order, we do not offer returns or exchanges for a change of mind or a size or color selected incorrectly except where required by law.
If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us promptly with your order number, a description of the issue, and clear photos. Please report problems with 30 days of delivery so we can submit a claim to our fulfillment partner. Eligible issues will be resolved with replacement or refund.
Please contact us before returning any item. Thes policies do not limit your rights under applicable consumer-protection laws.
WEBSITE CONTENT
pURCHA
Purchasing merchandise does not grant permission to reproduce or commercially use our artwork, branding, or other commercially use our artwork, branding, or other protected website content. Content belonging to third parties remain subject to their respective rights.
PRIVACY
Please see our Privacy Policy for information about how personal information is collected, used, and shared, including information needed to process and fulfill orders.
UPDATES & CONTACT
We amy update these terms from time to time. Updates apply going forward and do not remove rights attached to existing purchases.
For store questions or order assiatance, email:laislarecords.arielysvega@gmail.com